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Remote staff for home services. Screened, contracted and managed.

Remote customer service reps and dispatchers for HVAC, plumbing, electrical and other home service companies, working in ServiceTitan, Housecall Pro or Jobber.

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  • No placement fees
  • Free replacement guarantee
  • Month to month
  • Payroll through Deel
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56,287candidates
64,982applications
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Some of the companies we build teams for

KO StorageThe PeanutshellMMX Distribution Services3ComXpertsAutoLine ProI-MAX FashionsKO ConstructionEtta VitaPurify Life

Roles We Fill for Home Services

Each page shows the daily work, the tools, what we test and the full monthly cost against a US hire.

Customer service representativeA remote customer service rep who answers your phones, books jobs on the right technician's schedule and follows up estimates and memberships.See the details DispatcherA remote dispatcher who runs your dispatch board: assigns jobs, routes technicians and keeps customers updated when the day changes.See the details

Why Home Service Companies Hire Remote

  • Missed calls are missed jobsIn home services the phone is the order book. A remote team answers every call, books the job and fills the board.
  • Busy seasons swing hardHeat waves and cold snaps double call volume overnight. Remote staff take the overflow without new desks or office hours.
  • Your field team stays in the fieldBooking, dispatch and follow-up move to the office team, so technicians and owners stop answering the phone between jobs.

Monthly Salary by Role

US median salary against the salary of a full-time remote hire. Our staffing fee, a percentage of the salary, comes on top.

RoleUS salaryRemote salary
Customer service rep$3,731$800
Dispatcher$4,195$1,250

US figures: BLS national median wages, May 2025. Each role page shows the salary behind our figure.

What a Remote Hire Costs

You pay the salary you agree with your hire plus our staffing fee, a percentage of that salary. There is no upfront or placement fee, and we confirm the exact fee in writing before an offer goes out.

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Included in the Fee

  • Recruitment and screening
  • The contract through Deel
  • Payroll twice a month
  • HR and compliance
  • A dedicated performance manager
  • Free replacement in the first two months
  • Month to month, 30 days notice

How Hiring Works

One flow from brief to payroll. You decide who joins; we carry the admin.

  • Tell us the role

    Skills, hours and the salary band. We confirm the band before anyone is sourced.

  • We source and screen

    Skills tests, English checks and a recorded video interview for every candidate.

  • You interview 3 to 5

    You meet only screened people and make the final call.

  • Contract and payroll

    We sign the contract through Deel and run payroll, HR and performance from day one.

How KO Storage Scaled from 4 to 70+ Remote Team Members

KO Storage manages 70+ self-storage locations across the US. They came to us needing call center help: four agents to start. Eighteen months later they have 70+ Adaptive Teams contractors across six departments.

Brittney Best, VP of Operations at KO Storage, in the case study filmHow KO Storage scaled from 4 to 70+YouTube · 11 min

You found us high-level people. It’s been a fresh breath of air. We went from 4 to 70+ team members in 18 months.

Brittney Best VP of Operations, KO Storage

Managers went from revolving-door chaos to actual strategic work.

Brittney Best VP of Operations, KO Storage
Read the Full Case Study

Home Services Staffing: Questions

Not sure which model fits? Tell us the role and we map out salary, fee and timeline with you.

Book a Free Consultation

Or open the calendar and pick a time.

Which home service roles can work remotely?

Call booking, customer service, dispatch, estimate follow-up, membership renewals and admin. Technicians and anything on site stay local.

Do remote staff work in our field service software?

Yes. They work in ServiceTitan, Housecall Pro, Jobber or FieldEdge, with the user rights you give them.

Can they work our hours?

Yes. Staff in Colombia and Argentina work US business hours. Staff in the Philippines often work US evenings, nights and weekends.

What if the hire does not work out?

We replace them at no extra cost during the first two months. Contracts run month to month with 30 days notice.

Other industries we staff

Self-StorageRemote call center agents, property accountants and collections staff for self-storage operators.See the details Accounting FirmsRemote auditors, bookkeepers and tax preparers for CPA and accounting firms.See the details Property ManagementRemote property accountants, leasing coordinators and maintenance coordinators for property management companies, working in AppFolio, Buildium, Yardi or Rent Manager..See the details All hiring insightsHire by role, country and industry.See the details

Free Staffing Consultation

Tell us about your hiring needs. We show you exactly what a managed remote team looks like for your company, with real salary bands and a shortlist plan.

  • Free replacement guarantee on all placements
  • Roles filled in 2 to 3 weeks
  • Month to month, no annual contracts

Step 1 of 4

What do you need help with?

Pick the closest fit.

Prefer to book directly? Open the calendar